PRIVACY POLICY 

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PRIVACY POLICY CLEARVOX B.V.  

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Thanks for using ClearVox 
 
Here we describe how we collect, use and handle your information when you use our websites, software and 
services (“Services”). 
 

1. 

What & Why 

We collect and use the following information to provide, improve and protect our Services: 

2. 

Account 

We collect, and associate with your account, information like your name, email address, phone numbers, 
payment info and physical address.  

3. 

Services 

When you use our Services, we store, process and transmit your files (including stuff like your avatar and 
emails) and information related to them. If you give us access to your contacts, we'll possibly store those 
contacts on our servers for you to use. 

4. 

Usage 

We collect information from and about the devices you use to access the Services. This includes things like 
IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, 
and identifiers associated with your devices. Your devices (depending on their settings) may also transmit 
location information to the Services. 

5. 

Cookies and other technologies 

We use technologies like cookies to provide, improve, protect and promote our Services. For example, 
cookies help us with things like remembering your username for your next visit, understanding how you are 
interacting with our Services, and improving them based on that information. You can set your browser to 
not accept cookies, but this may limit your ability to use the Services. If our systems receive a DNT:1 signal 
from your browser, we'll respond to that signal as outlined here. 

6. 

With whom 

We may share information as discussed below, but we won't sell it to advertisers or other third parties. 

7. 

Others working for ClearVox 

ClearVox uses certain trusted third parties (for example providers of customer support and IT services) to 
help us provide, improve, protect and promote our Services. These third parties will access your information 
only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for 
their handling of your information in accordance with our instructions. 

8. 

Other users 

Our Services display information like your name and email address to other users in places like your user 
profile and sharing notifications. Certain features let you make additional information available to other 
users. 

9. 

Other applications 

You can also give third parties access to your information and account - for example, via the ClearVox APIs. 
Just remember that their use of your information will be governed by their privacy policies and terms. 

10. 

ClearVox Business, Enterprise & Education admins 

If you are a ClearVox Business Nexxt or ClearVox Enterprise user, your administrator may have the ability to 
access and control your ClearVox account. Please refer to your organisation's internal policies if you have 
questions about this.  

 

 

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PRIVACY POLICY CLEARVOX B.V.  

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11. 

Law & Order 

We may disclose your information to third parties if we determine that such disclosure is reasonably 
necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent 
fraud or abuse of ClearVox or our users; or (d) protect ClearVox's property rights. 

Stewardship of your data is critical to us and is a responsibility that we embrace. We believe that our users' 
data should receive the same legal protection regardless of whether it's stored on our Services or on their 
home computer's hard drive. We'll abide by the following Government Request Principles when receiving, 
scrutinising and responding to government requests (including national security requests) for our users' 
data: 

Be transparent, 
Fight blanket requests, 
Protect all users and 
Provide trusted services. 
Security 

We are dedicated to keeping your information secure and we are continuously testing for vulnerabilities.  

12. 

Retention 

We'll retain information you store on our Services for as long as we need to do so to provide you the 
Services. If you delete your account, we'll also delete this information. But please note: (1) there might be 
some latency in deleting this information from our servers and backup storage; and (2) we may retain this 
information if necessary to comply with our legal obligations, resolve disputes or enforce our agreements.  

13. 

Where 

Around the world. To provide you with the Services, we may store, process and transmit information in the 
United States and locations around the world - including locations outside your country. Information may 
also be stored locally on the devices you use to access the Services. 

14. 

Changes 

If we are involved in a reorganisation, merger, acquisition or sale of our assets, your information may be 
transferred as part of that deal. We will notify you (for example, via a message to the email address 
associated with your account) of any such deal and outline your choices in that event. 

We may revise this Privacy Policy from time to time, and will post the most current version on our website. 
If a revision meaningfully reduces your rights, we will notify you. 

15. 

Contact 

Have questions or concerns about ClearVox, our Services and privacy? Contact us at privacy@clearvox.nl